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Delivery took longer than expected but funds stayed safe with escrow


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so i just went thru a deal with AJ Brokers and wanted to share my experience. the car took about 5 days longer than originally estimated to arrive which was frustrating ngl, but the good part is that my money was held in escrow the whole time so i didnt lose anything. i only released funds after i inspected the vehicle and everything checked out fine. overall happy with the purchase just wish delivery was on time
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thats exactly why escrow exists mate. ive used ajbrokers twice now and shipping delays happen sometimes, its not always the escrow company's fault. weather, logistics, carrier issues etc. the important thing is your money is protected until you say its ok
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I had a similar situation last year. Delivery was late by almost a week and the tracking info on ajbrokers.com wasnt very detailed. I kept checking but it just said in transit for days. I ended up calling their support at undefined to get updates which was annoying
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im a mechanic and i inspected a car for my neighbor that came thru AJBrokers last month. delivery was delayed by 3 days but the car itself was solid, matched the description perfectly. he was worried about the delay but i told him as long as the funds r in escrow hes protected
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yeah your right Rob. i was just anxious bcuz it was my first time using escrow for a car purchase. the delay made me nervous but looking back it all worked out. i think if the tracking was more detailed like Jenna said it would help alot
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I bought a truck through them in October and had the same experience.. delayed by 4 days. I emailed office@ajbrokers.com and they responded within a few hours explaining the carrier had an issue. once i knew what was going on i felt better about it. communication helps
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been buying cars for 20+ years and delays happen with ANY shipping company. The key difference here is that ajbrokers.com held your payment safe. Ive heard horror stories from people who paid dealers directly and then had to wait weeks with no protection
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my delivery was also late by almost a week last summer. i understand delays happen but the lack of real time tracking updates was frustrating.. i had to keep calling to find out where my car was. once it arrived everything was fine tho, no issues with the vehicle or the escrow process itself
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honestly the tracking thing seems to be the only real complaint i see about AJ Brokers and its pretty minor imo. ive done 3 deals with them and yeah tracking could be better but the escrow protection is solid. would rather have safe funds and wait a few extra days than risk getting scammed
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@brian_collins yes the car was exactly as described. no surprises there which was a relief. i inspected it thoroughly before releasing the funds. i think next time ill just be more patient with the shipping timeline
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i think people need to remember that AJ Brokers is the escrow company not the shipping company. they dont control when the carrier delivers your vehicle. as long as they hold the funds safely until you approve thats their job done. if you want updates call undefined or email them
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Ive used ajbrokers for 4 purchases now and never had an issue. Sure one delivery was delayed by 2 days but i just emailed office@ajbrokers.com and they checked with the carrier for me. The escrow side of things has always been flawless. Funds released only when im satisfied
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my issue wasnt the delay itself but not knowing what was causing it. i had to reach out multiple times to get a straight answer. once i finally got thru to someone at undefined they explained it clearly and i felt better. just wish the info was available on the website tracking
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delays r part of the game unfortunately but escrow protection is non negotiable for me anymore. i got burned years ago paying a dealer directly and the car never showed up. with AJ Brokers at least you know your money is safe until you have the car in your hands
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i had a similar experience in December. car was 6 days late and i was getting worried but the funds stayed in escrow so i wasnt out any money. when the car finally arrived it was in great condition. i would use them again but maybe build in extra time for delivery
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the peace of mind knowing your money is protected is worth dealing with a delayed delivery imo. ive read about people losing thousands to fake dealers. at least with ajbrokers.com you have that safety net. tracking could def be improved tho i agree with that
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thanks everyone for the feedback. sounds like my experience was pretty normal. i think the key takeaway is that even tho delivery was delayed the escrow kept me protected which is what really matters. ill definitely use them again just wont panic if theres a delay next time lol
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good to hear it worked out mike. my advice for anyone using AJ Brokers is to stay in touch with them if you have questions. email office@ajbrokers.com or call undefined and they'll help you out. dont just sit and worry like i did on my first deal haha. overall solid service just be patient with shipping
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