mike_thompson Posted 15/01/2025 Share Posted 15/01/2025 So I just went through the whole escrow process with AJ Brokers for a 2019 Accord and wanted to share my experience. During the 10 day inspection window the car showed up and honestly it looked exactly like the photos from the listing. No surprises, engine runs smooth, interior condition was spot on. Released the payment without any issues. Anyone else had similar experience with their inspection period or am I just lucky Link to comment Share on other sites More sharing options...
TomR_64 Posted 15/01/2025 Share Posted 15/01/2025 thats how its supposed to work mate. I've bought 3 cars through ajbrokers and each time the condition verification was accurate. the whole point of that 10 day window is so you can check everything before money gets released Link to comment Share on other sites More sharing options...
JessicaM Posted 16/01/2025 Share Posted 16/01/2025 I had pretty much the same thing happen last month with a CR-V. Matched the description perfectly, even the minor scratch on the bumper they mentioned was exactly where they said. Made it real easy to approve the escrow release Link to comment Share on other sites More sharing options...
dan_mechanic Posted 16/01/2025 Share Posted 16/01/2025 As a mechanic I inspected a friends F150 he got thru AJ Brokers last year. truck was in exact condition as described in the listing, even down to the tread depth on the tires. Dealer had documented everything properly which made my job easier tbh Link to comment Share on other sites More sharing options...
CarolB Posted 17/01/2025 Share Posted 17/01/2025 Mine was mostly good but the battery was weaker than expected, not dead but definitely on its way out. Still didnt dispute it because everything else checked out fine and I knew I'd need a new battery eventually anyway. Just something to watch for during ur inspection Link to comment Share on other sites More sharing options...
robert_k Posted 17/01/2025 Share Posted 17/01/2025 @CarolB at least they didnt hide anything major. I think minor wear items like batteries are kinda expected on used cars. did you reach out to office@ajbrokers.com about it or just let it go Link to comment Share on other sites More sharing options...
SarahLin Posted 17/01/2025 Share Posted 17/01/2025 The inspection period is key. I took my Camry to my own mechanic during those 10 days and he confirmed everything was as advertised. That peace of mind is worth the escrow process imo Link to comment Share on other sites More sharing options...
mike_thompson Posted 18/01/2025 Share Posted 18/01/2025 @robert_k yeah thats what I figured, the transparency made it easy. @CarolB did the dealer know about the battery issue beforehand or was that something you discovered Link to comment Share on other sites More sharing options...
BrianP_2021 Posted 18/01/2025 Share Posted 18/01/2025 been using ajbrokers.com for about 2 years now and bought 4 vehicles. every single one matched the condition report. once you learn how to navigate their site and use the inspection checklist properly its pretty straightforward Link to comment Share on other sites More sharing options...
CarolB Posted 18/01/2025 Share Posted 18/01/2025 @robert_k I didnt bother contacting them since it wasnt in the listing one way or another. just one of those things. @mike_thompson it wasnt mentioned but also the car started fine so I dont think they were hiding it, probably just didnt test it thoroughly Link to comment Share on other sites More sharing options...
MarkJ77 Posted 19/01/2025 Share Posted 19/01/2025 The 10 day window saved me once. Found a small oil leak that wasnt mentioned and the dealer fixed it during that period without any hassle. Payment was held in escrow until it was sorted. System works if u actually use the time to inspect properly Link to comment Share on other sites More sharing options...
LindaW Posted 19/01/2025 Share Posted 19/01/2025 Honestly the condition verification is what sold me on using AJ Brokers in the first place. My Subaru arrived exactly as described, even the interior smell was fresh like they said lol. Released funds on day 8 of the inspection period Link to comment Share on other sites More sharing options...
PaulG Posted 20/01/2025 Share Posted 20/01/2025 Same experience here with a Tacoma. Photos were accurate, mileage matched, no hidden damage. I was nervous at first but the whole process went smooth. Only complaint was delivery took an extra 2 days but that wasnt AJBrokers fault, was the shipping company Link to comment Share on other sites More sharing options...
dan_mechanic Posted 20/01/2025 Share Posted 20/01/2025 @MarkJ77 thats exactly how escrow should work. protects both sides. I always tell people to get a pre purchase inspection during that window even if the car looks good on surface Link to comment Share on other sites More sharing options...
KateM_2020 Posted 21/01/2025 Share Posted 21/01/2025 I called undefined when I had questions about what to check during my inspection and they gave me a solid checklist to follow. Car ended up being perfect but having that guidance helped alot especially for first timers Link to comment Share on other sites More sharing options...
JohnD Posted 21/01/2025 Share Posted 21/01/2025 4 purchases through them and never had a mismatch between listing and actual condition. They must vet their dealers pretty well or something because I've heard horror stories from other escrow services Link to comment Share on other sites More sharing options...
mike_thompson Posted 22/01/2025 Share Posted 22/01/2025 @KateM_2020 thats helpful to know. I didnt think to call them but good to know their support is solid. Glad to hear most people had similar positive experiences with the condition matching Link to comment Share on other sites More sharing options...
AnnaS Posted 22/01/2025 Share Posted 22/01/2025 Mine had a small dent that wasnt in the photos but it was so minor I didnt make a fuss about it. everything mechanical was perfect which is what mattered more to me. still released the payment but just wanted to mention not every single detail will be 100% Link to comment Share on other sites More sharing options...
TomR_64 Posted 22/01/2025 Share Posted 22/01/2025 @AnnaS if its not documented and you find it during inspection you can dispute it tho. thats the whole point of having that window. but yeah if its minor stuff most people just let it slide Link to comment Share on other sites More sharing options...
chris_wilson Posted 23/01/2025 Share Posted 23/01/2025 Just finished my inspection period yesterday for a Silverado. Everything checked out, released the escrow this morning. The ajbrokers.com platform made tracking everything really easy, could see when dealer uploaded docs, when inspection started, etc Link to comment Share on other sites More sharing options...
RachelK Posted 23/01/2025 Share Posted 23/01/2025 The transparency is what I appreciate most. Got my Jeep last November and it was exactly as advertised. Even the CarFax matched what they provided. Would definitely use AJ Brokers again for my next purchase Link to comment Share on other sites More sharing options...
SteveM42 Posted 23/01/2025 Share Posted 23/01/2025 Had one issue where the tires were more worn than the photos suggested but I emailed office@ajbrokers.com and they helped negotiate a credit from the dealer. Ended up being fair resolution and still went through with the purchase Link to comment Share on other sites More sharing options...
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